Returns & Exchanges
Volcom offers a hassle-free return policy allowing you to return unworn and unwashed merchandise within 30 days of the original purchase date. We are committed to ensuring you are fully satisfied with your True To This gear.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print the prepaid USPS return shipping label provided through the portal to ensure trackable delivery to our warehouse.
Pack Your Gear
Securely pack your items in the original packaging if possible, ensuring all original tags are still attached to the garments.
Drop Off and Refund
Hand your package to any authorized USPS location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing